What We Automate

6 workflows. Two ways to start.
From RM 0/month.

Built specifically for small and medium businesses in Malaysia — florists, F&B, retail, salons, service providers, and more. Pick the package that fits your business.

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Customer Engagement
WORKFLOW 01Concierge

Auto-reply System

Customer messages on WhatsApp, Facebook, or Instagram trigger instant keyword-based auto-replies. All leads go to an intake form, which auto-fills your Google Sheet.

Tools used

Meta Business Suite WhatsApp Business Tally.so Google Sheets

Owner effort: Zero — fully automated

WORKFLOW 02Concierge

Follow-up Sequences

5-message sequence over 14 days for leads who haven't converted. Emails are fully automated via MailerLite. WhatsApp follow-ups use pre-written shortcuts — just type /fu1 and send.

Tools used

MailerLite WhatsApp Business Google Sheets Google Apps Script

Owner effort: ~2 min/day for WhatsApp

WORKFLOW 03Concierge

Nurture System

For leads who went cold. Monthly value emails — tips, case studies, educational content — keep your business top-of-mind. One WhatsApp broadcast per month takes 5 minutes.

Tools used

MailerLite WhatsApp Business

Owner effort: Zero email · 5 min/month WhatsApp

Data Processing
WORKFLOW 04Form & Concierge

Order / Booking Consolidation

Orders from WhatsApp, Instagram, Facebook, and phone calls all flow into one Google Sheet automatically. Review everything in one place — no more scattered chats and missed orders.

Tools used

Tally.so Google Sheets Meta Business Suite WhatsApp Business

Owner effort: ~5 min/day to review sheet

WORKFLOW 05Concierge

Daily Sales Reporting

Every evening at 8pm, you receive an auto-generated sales summary: today's revenue, order count, top product, and comparison against last week. Zero manual calculation.

Tools used

Google Sheets Google Apps Script Gmail

Owner effort: Zero — report arrives at 8pm

WORKFLOW 06Concierge

Document Generation

Auto-generate quotations, invoices, receipts, and booking confirmations from Google Sheets data. No more editing Word docs manually — the system fills in the template and emails it as a PDF.

Tools used

Google Docs Google Sheets Google Apps Script Gmail

Owner effort: Zero (auto-triggered) or 1 click

Pricing

Two simple packages. Zero risk to start.

Form is one-time. Concierge adds a small monthly to keep your bot running 24/7. Tools are free either way.

Form
RM 600 One-time, no monthly

Includes

Branded one-page website
Mobile responsive design
CTA → Tally intake form
Submissions auto-flow to Google Sheets CRM
Order / booking consolidation (WF 04)
Custom domain setup (Netlify hosted)
Handover documentation (SOP)
Get Form →

All packages include full setup, SOP handover, and all free-tier tools.  |  Payment: 10% upfront, 90% on completion.

The tool stack — all free, all included

Meta Business Suite WhatsApp Business Tally.so Google Sheets Google Apps Script MailerLite Google Docs Gmail Canva

Software cost stays at RM 0/month. Concierge adds RM 20 for hosting & ongoing support.

Ready to automate your business?

Fill the form — takes 2 minutes. We'll reach out with a plan.

Get Your Free Setup →
hello@mtautomated.com · 011-1118 3908