Customer messages on WhatsApp, Facebook, or Instagram trigger instant keyword-based auto-replies. All leads go to an intake form, which auto-fills your Google Sheet.
Tools used
Owner effort: Zero — fully automated
5-message sequence over 14 days for leads who haven't converted. Emails are fully automated via MailerLite. WhatsApp follow-ups use pre-written shortcuts — just type /fu1 and send.
Tools used
Owner effort: ~2 min/day for WhatsApp
For leads who went cold. Monthly value emails — tips, case studies, educational content — keep your business top-of-mind. One WhatsApp broadcast per month takes 5 minutes.
Tools used
Owner effort: Zero email · 5 min/month WhatsApp
Orders from WhatsApp, Instagram, Facebook, and phone calls all flow into one Google Sheet automatically. Review everything in one place — no more scattered chats and missed orders.
Tools used
Owner effort: ~5 min/day to review sheet
Every evening at 8pm, you receive an auto-generated sales summary: today's revenue, order count, top product, and comparison against last week. Zero manual calculation.
Tools used
Owner effort: Zero — report arrives at 8pm
Auto-generate quotations, invoices, receipts, and booking confirmations from Google Sheets data. No more editing Word docs manually — the system fills in the template and emails it as a PDF.
Tools used
Owner effort: Zero (auto-triggered) or 1 click
Form is one-time. Concierge adds a small monthly to keep your bot running 24/7. Tools are free either way.
Includes
Everything in Form, plus
All packages include full setup, SOP handover, and all free-tier tools. | Payment: 10% upfront, 90% on completion.
The tool stack — all free, all included
Software cost stays at RM 0/month. Concierge adds RM 20 for hosting & ongoing support.
Fill the form — takes 2 minutes. We'll reach out with a plan.
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